How to reduce unscheduled absence

“We’ve never had more tools to manage absence, but does your organisation have the skills to make the right decisions?” Asks Andy Fisher, Human Resource Product Manager at ERPaaS…

Unscheduled absences of any kind can be hugely disruptive to productivity, and while they remain a fact of life in the workplace, reducing absence isn’t as simple as it sounds.

People miss work for a variety of reasons from childcare and eldercare pressures to illness, injuries, and increasingly mental health issues relating to stress, burnout and even bullying and harassment. Mental health is a growing contributor to absence and is costing UK businesses 91 million days each year (Centre for Mental Health, 2015).

But with so many reasons behind absence and an array of tactics to deal with them (see table below), it’s no surprise that today’s frontline managers can feel overwhelmed when it comes to dealing with absenteeism.

Approaches used to manage short-term absence (% of respondents)

*Approaches used to manage short-term absence (% of 880 respondents). Taken from CIPD Absence Management: Annual survey report 2016

According to the CIPD, 93% of organisations have an absence and attendance written policy in place but many businesses are still turning to dedicated ‘absence management’ teams, with 11% nominating absence case managers for short-term absence, and 22% for long-term absences. But this approach doesn’t solve the problem of absenteeism as it takes the decision away from frontline managers who are best equipped to manage it.

A smarter approach to absence management
At ERPaaS, we’re supporting frontline managers by helping them use artificial intelligence to make better, more consistent decisions when dealing with unscheduled absence. We’re preventing them from falling into the trap of defaulting to familiar responses and approaches so they make the right decisions for individuals at the right time. We believe that’s the only way to truly tackle and reduce rates of unscheduled absence.

We’d love to hear about your experiences of dealing with absence, so please leave a comment below.

Alternatively, if you’d like to learn more about how our intelligent platform can help you improve the implementation of HR and absence policies, email us at info@erpass.com or call us on 01463 710 816. You can also complete our contact form below and we’ll get back to you as soon as we can.

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4 Things You Should Be Doing to Combat Presenteeism

Your organisation is undoubtedly concerned about rising rates of absenteeism, but has it considered the effect of presenteeism?

Almost 75% of people surveyed by CIPD in 2016, across all sectors and sizes of organisation, report that they have observed presenteeism – employees coming to work while unwell, rather than taking sick leave – with one in five reporting that more than half of all employees in their organisation work in spite of their ill health. CIPD’s findings suggest that presenteeism often results in stress-related absence and mental health problems, with organisations that focus on wellbeing and mental health being less likely to report increases in presenteeism. Continue reading